Refund Policy

LEAGUES/TRAINING:
There are no refunds within 30 days prior to the start of any league/training program.  There are no refunds for missed games/training sessions, including missed games due to late registration. No refunds will be made for suspensions or dismissal for cause.  If a refund is requested in writing to info@thesportsarena.net more than 30 days prior to the start of any league/training program, a full Store Credit will be issued OR a refund back to the original form of payment, less a $25 per transaction Service Charge.

If a player is injured prior to or after the season/training program has started and the player is unable to play for the remainder of the season/program, a full/partial Store Credit will be issued based off the date of notification ONLY if the following is met:

• The Sports Arena is notified by email at info@thesportsarena.net AND
• A dated and signed physician’s note is provided which evidences a medical reason for the player's physical inability to return to play at any point of the season (including playoffs) or program

CAMPS:
There are no refunds within 30 days prior to the start of any camp.  There are no refunds or make-up days for missed days of camp. No refunds will be made for late arrivals, early departures or dismissal for cause.   If a refund is requested in writing to info@thesportsarena.net more than 30 days prior to the start of any camp, a full Store Credit will be issued OR a refund back to the original form of payment, less a $25 per transaction Service Charge.

If a camper is absent due to medical reasons a partial Store Credit will be issued ONLY if the following is met:

• The Sports Arena is notified by 11am of the missed day by email to info@thesportsarena.net AND
• A dated and signed physician’s note is provided which evidences a medical reason for the absence